One Year Quality Guarantee
- Covers product quality issues, product failures, and software technical support. You'll have access to our dedicated customer experience and software experts.
- During the warranty period, we will solve the problems caused by product quality for free, including two-way free shipping. There are never deductibles or hidden fees.
Please send an email with the following information to:
- Description the situation and the prolem you are experiencing.
- Attach a photo or video showing the issues part.
Our warranty does not cover:
- Normal wear and tear.
- Artificial damage or inappropriate usage.
- Toilet seats - Our toilet seats are covered by a 1 year warranty, starting from the day they were purchased.
- Automatic cat litter box robot - Our worry-free plans cover accidental damage, power surges, mechanical and electrical failures, and software support. One-year warranty and lifetime technical support.